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Financial ServicesUnited States8 weeks

Lumen Bank

Streaming KYC onboarding for a digital-first bank

−71%

KYC cycle time

+19pts

Applicant conversion

SOC 2

Compliant on day one

The challenge

Manual KYC review took 4–7 business days; 31% of qualified applicants abandoned before approval.

What we shipped

Document intelligence pipeline with explainable risk scoring, plus a reviewer console that surfaces exactly why each flag was raised.

  • Discovery sprint with executive sponsor + frontline operators
  • Architecture review and security threat model
  • Production build with daily client demos
  • Eval suite + observability + on-call rotation

Outcomes

−71%

KYC cycle time

+19pts

Applicant conversion

SOC 2

Compliant on day one

Numbers above are sourced from the client's BI warehouse and independently reviewed at quarterly business reviews.

Ready when you are

Get a fixed-fee proposal in 48 hours.

Tell us about the problem. Within two business days you'll get a scoped SOW, a delivery date we'll commit to, and the senior names who'll work on it. No procurement gauntlet.

  • 48 hoursFrom intro call to signed SOW
  • 11 daysMedian time to public launch
  • 0 lock-inCode lives in your repos, your cloud
  • 5% creditFor every day we miss our delivery date